Filipina C. Schnabel MPH, DNP, FNP-BC, APRN

We love Pin! She has been phenomenal with our child and has been more than willing to help navigate various concerns.

Very good

Thank you for your attention is good

I feel as if the care provider acted as if she cared but really was on a rush to do the procedure. She did her job as far as explaining in detail of what needed to get done to resolve my sons tie. I went in for a lip tie Bv there was no indication of a tonge tie. She showed me (what looked to be a normal looking tongue) explained why I and he was having difficulty breast feeding and basically ignored my concern of a lip tie. I felt as if she was very passionate about snipping his tongue and showed no interest with his lip which was very clear he had one. I felt pressured like she was in a rush to hurry and get the procedure finished explaining it only took a couple minutes and then he would be better and back in my arms. She asked me abut 4 times if I was going to go ahead and get it done then started reading me a realease form and aking me to sign papers. I wasn't feeling very confident and was vulnerable to making things better for him and I. I could have waited and took sometimw to think about it but she said your already here, so I went ahead with the procedure. I asked Iif I could go Iin the room while they did Iit and she said she didnt like that Idea and told me to play mommy and not play nurse. I felt defeated and wished I would have never went through with it. When my child came back in the room she told me how to do mouth exercises and watched him attempt to feed. I felt as if she rushed out of the room. Looking at my son's tongue I thought it looked pretty bad like it was completely sliced all the way from left to right. (Not a little snip) there was A Lot of silver nitrate covering his entire under tounge and even some dripped on his bottom lip. When I left they never told me about a follow up appointment or ever gave me any type of records or paperwork on his appointment. I did go home with a care package with after care notes and gloves and was told to call if I had any questions. When I got to my car I started looking up pictures of TT procedures and knew his looked BAD. I cried and drive home. I actually made a appointment to another place that following Monday and was told that that was the worst incision that they had ever seen and that my son had a stage for lip tie so that was confirmed by a pediatric dentist that I should have went to in the first place.

Good

Good

My son's nurse practitioner was Filipina and she did an amazing job in explaining everything to me. She was very kind and caring and treated me and my son with a lot of respect.